Betjlie's Privacy Policy — Your data, our responsibility

1 Introduction

Welcome to betjlie. This Privacy Policy applies to the website and mobile application operated by betjlie. We hold your privacy in the highest regard and are committed to being fully transparent about how your personal data is handled.

By using the betjlie platform, you are considered to have automatically accepted this Privacy Policy. Please read it carefully before using the platform for the first time.

2 What Information We Collect

Betjlie collects two types of information from you — data you provide directly and data collected automatically.

Information You Provide Directly:

• Full name and date of birth
• Email address and mobile number
• Residential Address
• National ID or passport number (for KYC verification)
• Payment method details (Mobile Pay/Nagad/Rocket number or bank account)
• Records of interactions with the support team

Automatically Collected Information:

• IP address and device information
• Browser type and operating system
• Time spent on the platform and pages visited
• Betting & gaming activity history
• Cookies & Session Data

The table below summarises the data we collect and the purpose for each:

3 Purpose of Data Collection

Betjlie uses your data only for specific, legitimate purposes. We never use your information for anything unnecessary.

• Account Management: For registration, login, and account verification.
• Transaction Processing: To process deposits, withdrawals, and bonus payouts.
• Customer Support: To answer your questions and resolve any issues you may have.
• Security & Fraud Prevention: To protect against account hacking and fraudulent activity.
• Legal Compliance: To meet the requirements of applicable laws and regulatory authorities.
• Service Improvement: For data analysis to improve your experience.
• Relevant Promotions: To send you personalised offers and bonuses (you can opt out at any time).

4 Data Retention & Security

Betjlie follows the highest industry standards to protect your data. Our security infrastructure operates on multiple levels:

• Transmission Security: All data is transmitted encrypted under the TLS 1.3 protocol.
• Storage Security: Stored data is protected with AES-256 encryption.
• Access Controls: Only authorised personnel can access specific data.
• Regular Audits: Our systems undergo regular security audits.
• Data Backup: Data is backed up across multiple secure servers.

Please keep in mind that no method of transmission over the internet is 100% secure. In the event of a security breach, betjlie will promptly notify you and take all necessary action.

5 Cookie Policy

Betjlie uses cookies on its website and app to enhance your experience. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To understand how the site is used and improve our services.
• Marketing Cookies: To show you relevant offers — you can turn this off at any time.

6 Sharing Data with Third Parties

Betjlie never sells your personal data. However, limited information may be shared with trusted third parties where necessary to provide our services:

• Payment Processors: Only the financial information strictly required to complete a transaction.
• Identity Verification Services: To complete the KYC process.
• IT & Cloud Service Providers: For server and database management.
• Legal Authority: When required by court order or legal obligation.

In all such cases, our partners are contractually bound to comply with betjlie's privacy policy and may not use your data for any other purpose.

7 Your Rights

As a betjlie member, you have the following rights over your personal data:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can request corrections or updates to any inaccurate or outdated information.
• Right to Erasure: Under certain conditions, you can request that your data be deleted.
• Right to Restriction of Processing: You can request that we stop using your data for a particular purpose.
• Right to Data Portability: You can request a copy of the data we hold about you.
• Right to Object: You can opt out of marketing communications at any time.

8 Privacy of Minors

Betjlie's services are intended solely for individuals aged 18 and above. We do not knowingly collect any data from minors.

If we become aware that a minor has registered on our platform, the account will be immediately closed and all associated data will be deleted.

If you believe your child has created an account on betjlie, please contact us immediately.

9 Policy Updates

Betjlie may update this Privacy Policy at any time. For significant changes, members will be notified in advance via email or an in-platform notification.

Continued use of betjlie after any changes takes effect will be considered acceptance of the updated Privacy Policy. We recommend checking this page regularly.

10 Contact

For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us:

• Email: support@betjlie.app
• Help Center: betjlie.app/help-center

We typically respond within 3–7 business days. For urgent matters, faster support is available via live chat.